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myFitX - Data Deletion

This page is provided by XHealthTech for myFitX app users.

How to Request Data Deletion

If you want to delete all your account data and workout history from the myFitX system, please send a request to:

In your email, please provide:

  • The email address used to sign in to myFitX
  • The phrase "Data Deletion Request" in the email subject

Or if you have the "Delete Account" feature in the app:

You can also access the myFitX app → Profile → Settings → Delete Account to permanently delete all your data.

Types of Data to be Deleted

Personal Data

Name, email, user profile

Health Information

Weight, workout history, fitness goals

Subscription Data

Premium plan information (if any)

Firestore Progress

All data stored in cloud database

Processing Time

Main Data Deletion

After receiving your request, we will delete your data within 7 business days.

System Log Data

Some system log data may be retained for up to 30 days for security and legal compliance purposes, after which it will be automatically deleted.

Security Commitment

XHealthTech is committed to protecting your privacy and complying with personal data protection regulations. The data deletion process is conducted securely and cannot be recovered.

Your data is secure and never shared with third parties

Need More Help?

If you have any questions about the data deletion process, please contact us.